Southampton Floating Support Service

How we support people

 

Our Southampton Floating Support service plays a crucial role in preventing homelessness. This is by helping people maintain stable housing and find the support they need before situations escalate. The service provides free, practical support for people aged 18-65 living in Southampton who may be struggling with housing, finances, wellbeing, or finding work.

By providing early, tailored support, the service helps people overcome challenges, maintain their tenancies, and take positive steps forward-playing an important role in preventing homelessness and supporting people towards more stable futures. Everyone’s situation is different, which is why our support is flexible and tailored to each individual’s needs. Through this service we are able to provide support at all levels to individuals who are living in their own homes if they are concerned about their tenancy.

If you are a Southampton resident or know of any Southampton resident who is struggling to manage their tenancy or related issues please email: southamptonfs@ssj.org.uk with your contact details. Someone will be in touch within 2 working days.

We provide:

✅ Practical help with housing, finances and employment
✅Support to improve wellbeing and confidence
✅Flexible, person-centred support tailored to individual needs

 

📍Drop-in sessions across the city
Our team runs regular drop-in sessions across Southampton, offering a relaxed and welcoming space where people can speak to a member of the team face-to-face. No appointment needed just come along for a chat.

 

Are you a Southampton Resident?

Are you aged between 18-65?

If the answer is yes, get in touch with our support team who can help with:

  • Benefits and financial support
  • Debt management and budgeting
  • Health and wellbeing
  • Improving employment opportunities

Testimonials

  • “I am genuinely impressed with your incredible engagement, enthusiasm and perseverance.”

  • “You have helped me find myself and literally saved my life… so kind, supportive and non-judgemental, going above and beyond.”

  • Staff Quote: "We are all very passionate about our floating support service and take great pride in the positive effect we have within the community"

Floating Support
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Our Drop-in sessions

 

You can visit one of our drop-ins, no appointment required, to get help and advice on any tenancy concerns you may have:

 

Contact Details

 

You can also visit Southampton City Council’s Cost of Living Information for online help and advice.

If you live in Portsmouth, please visit the Portsmouth Cost of Living Hub.