Domestic Abuse

Are you an SSJ service user experiencing Domestic Abuse?

Domestic Abuse

Are you an SSJ service user experiencing Domestic Abuse?

Are you an SSJ service user experiencing domestic abuse?

If you are affected by, or experiencing domestic abuse, please seek help from SSJ or a DA specialist services. SSJ has policies and processes to support service users and residents who are experiencing or have experienced domestic abuse. SSJ can provide information, advice, advocacy, safety planning, and access to specialist services.

You can also ask to speak to a Domestic Abuse Lead within our services; this is someone who is a staff member trained to deal with domestic abuse cases.

If you witness or hear an incident of domestic abuse, please call 999 and ask for the police. Please do not intervene directly, as this may increase risk to all parties.

If you suspect domestic abuse in an SSJ property, please do the following:

  • For out of hours support call the Operational Security Team on 023 8063 2544.
  • Contact support staff or the housing management team on (freephone) 0800 987 4150 and report your concerns.
  • If you are friends or neighbours with the survivor, offer support and empathy, but respect their confidentiality and choices. Please do not pressure them to leave or confront the perpetrator, as this may make the situation worse.

If you believe yourself to be a perpetrator of domestic abuse, recognise that this behaviour is unacceptable and harmful. Please seek help from SSJ or a specialist service to change this behaviour and reduce the risk of harm to yourself and others.

Our SSJ Service User and Residents Association page has lots of information and links for support.

Please click here to access this information.

Our Approach to Tackling Domestic Abuse

 

SSJ is more than just a charity that provides housing and support services to people who are homeless or at risk of homelessness, we are also a champion for people who are suffering from domestic abuse, which is a major cause and consequence of homelessness. Domestic abuse is not just physical violence, but any form of coercion or control that one person uses over another in an intimate or family relationship. It can happen to anyone, regardless of their gender, age, ethnicity, sexuality, or disability.

SSJ has clear policies and processes to help service users, residents and staff who are facing or have faced domestic abuse. The policies explain how SSJ will train and equip its staff to deal with reports of domestic abuse in a way that is sensitive, respectful, and supportive. The policies also outline what SSJ will do if it suspects that a service user or resident may be a perpetrator.

The policies describe the actions that SSJ will take to prevent domestic abuse, support victims and survivors, pursue perpetrators, and build a stronger system. The policies and processes follow the government’s Tackling Domestic Abuse Plan, which aims to reduce the number of domestic abuse cases and deaths and provide better support for victims and survivors. Some of the actions that SSJ will take include:

  • Educating staff, service users, residents, and partners about domestic abuse and how to recognise and respond to it.
  • Providing safe and suitable housing for service users and residents who need to escape or avoid domestic abuse.
  • Offering personalised and trauma informed support to service users and residents who are affected by domestic abuse, including access to specialist services, advocacy, counselling, legal advice, and safety planning.
  • Working with perpetrators to challenge their behaviour and reduce the risk of harm to themselves and others.
  • Collaborating with local authorities, police, health services, and other agencies to share information, coordinate responses, and improve outcomes for service users and residents who are affected by domestic abuse.

SSJ believes that everyone deserves to live without fear of violence or abuse. By implementing these policies and processes, SSJ hopes to create a safe space for service users and residents who are going through or recovering from domestic abuse, while sending out a strong message that domestic abuse is not tolerated.

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Could provide a First Steps Box for someone moving off the street and into a hostel.