St James Care Rated ‘Outstanding’
When asked, ‘Is the service responsive to the needs of it’s clients?’, the Care Quality Commission have rated St James Care as Outstanding!
During the most recent inspection by CQC – the independent regulator of health and social care in England, staff at our specialist care home were recognized for their outstanding commitment to providing a safe and encouraging place to live for those in their care.
The Southampton based home looks after 16 adults, the majority of whom are over the age of 50 and have a long-term alcohol dependency and/or mental health issues. Staff are on-site 24 hours a day, 365 days a year to ensure the dignity, privacy and independence of each resident is paramount.
For those people who chose to continue to drink, the managed, safe environment at the home meant they no longer drank to immediately life threatening levels.
People with complex needs received support to achieve goals, which in some cases were genuinely life changing and life saving.
You can read the full CQC report, here.